Payment Options: Payment may be made in different ways, so kindly E-mail us for Payment updates.
Deposits: Most of our birds are sold/reserved while they are being hand fed. Reservations are made by making a deposit. A deposit is non-refundable and is applied toward the total purchase price.
Fertile eggs or chicks may be reserved
After a chick is 2 weeks old, you may claim it with a 25% deposit
The balance may be paid in full prior to shipment or by payments where the balance is paid in full prior to pickup or shipment
Deposits are non-refundable unless the bird is undeliverable
Birds once purchased are not returnable except under the conditions set out in the Health Guarantee.
Breeder Health Guarantee: Unless otherwise stated, all birds come with a 72-hour limited health guarantee. If your avian veterinarian performs a health examination within the allotted time period [72 hours] and discovers a problem too costly to cure, or a problem that cannot be cured, we will, at our discretion, replace the bird with one of the same kind or value, or buy the bird back. We reserve the right to obtain a second opinion at our expense.
The breeder health guarantee is valid when you have the bird examined within the allotted time (72-hours) and, in addition, notify us immediately of any changes in the birds' health. Failure to adhere to these requirements indicates you have purchased the bird "as-is", and waive any warranties of health or fitness.
Shipping Policies: We ship weaned babies only! A weaned bird is one who can fill their own crop for a minimum of two weeks and maintain a reasonable weight, prior to going to their new home. We ship by major airlines on a live animal priority basis. The birds are transported in special facilities with the same pressure and temperature as the passenger cabin. We ship year-round, limited by severe weather conditions, or requirements specific to the airline or the receiving airport, or when it might be unsafe to ship the bird.
Our pet carriers are well designed to ensure our bird(s) enjoy their flight to their destination. We provide food, water and soft bedding inside the shipping carriers to make sure the baby is comfortable while traveling. In addition, we train our bird(s) to be in a pet carrier daily for a few mins to ensure they don't get stressed while traveling during their flight.
We offer shipping within USA and other part of the world so as to keep our customers in good interface with us, (The distance is not the deciding factor. It is based on the dimensional weight of the shipping crate and declared value of the birds). We look forward to deliver you the parrot(s) within 24 – 48 hrs time on your conformation. You just need to wait at your home as most at times we make arrangements for home deliveries to your precise address or you can as well go to the airport to collect the parrots. We ship counter to counter. We always notify the buyer with the flight number, airbill number and arrival time before shipment is made.
Extra Services: Veterinary Tests - Your baby bird can be examined by an avian veterinarian and have testing done, prior to shipping. We offer CBC blood panel, chlamydia, beak and feather tests.
FREE DNA sexing and health screening for our ALL babies.